Every order call at your shop, answered.
Hetaf walks callers through your menu and prices from your knowledge, and takes their order. Day and night, in their dialect.
Calls Hetaf answers
Examples from the demo agent. Say them yourself on the call, in Arabic or English.
Dana
Shop orders and front desk
- Sweet shops
- Deer Cookies · Al-Ahsa
- Voice
- Alia
Walks you through the menu and prices and takes your cookie order.
Call DanaCaller Example
“I'd like a box of 15 Hasawi cookies.”
Caller Example
“What do you have besides the classic cookie?”
Caller Example
“How much are the pistachio cup cookies?”
Callers speak naturally in Najdi, Hijazi or Gulf Arabic, or in English, based on the speech model you choose.
Voice, WhatsApp and your team, together
The same instructions, knowledge and context on every channel.
Phone calls
Answers order calls, explains the menu and prices, and takes the order.
WhatsApp
Replies to orders and frequently asked questions on WhatsApp, from the same knowledge.
Your team's workspace
Every conversation is saved with its transcript and summary in one space, and your team steps in whenever a customer asks for a person.
Connect tools, webhooks and MCP servers so Hetaf can look things up and act in your CRM, calendar or ERP.
Other industries
The agents on these pages are demo agents, built to show how Hetaf works.